At Hotel Sathyam Oasis, we strive to provide a seamless booking experience for our guests. Please review our cancellation and refund policy below:
1. Date Shift Policy:
○ Guests can shift their booking date with a minimum of 10 days prior notice before the check-in date.
○ Date shifts are not allowed within the last 10 days before the check-in date.
2. Cancellation Policy:
○ Cancellations made before 7 days from the check-in date are eligible for a refund.
○ Within the last 7 days of the check-in date, no refunds will be provided.
○ No cancellations or date shifts are allowed within the last 10 days before the check-in date.
3. Refund Policy:
○ Refunds for eligible cancellations will be processed within 7 working days from the cancellation date request.
The refunded amount will be credited to the original payment source.